Managing your plan and billing
Quotiv for Shopify plans, the free trial, changing plans, and how billing works through Shopify.
Quotiv for Shopify has three plans, and you subscribe to one of them when you install the app from the Shopify App Store. The full comparison is on the pricing page.
The plans
- Starter — $29/month. For new B2B and custom-product stores: 20 AI-drafted quotes a month, unlimited quote requests, one seat, the storefront request form, hide-price rules, the enquiry inbox with AI triage, quote versions and revisions, discounts, tax and shipping on quotes, and quote-to-draft-order conversion.
- Growth — $69/month. For growing stores quoting weekly: everything in Starter plus unlimited AI-drafted quotes, three seats (extra users $20/month each), branded quote PDFs, deposits, Ask Quotiv plain-English reporting, approval rules, recurring subscription quotes, and web enquiry chat-to-quote.
- Scale — $199/month. For high-volume B2B, wholesale, and Shopify Plus stores: everything in Growth plus five seats (extra users $35/month each), Good/Better/Best options in a single quote, the proposal builder with a comparison table, proposal approvals with rep change limits, and customers requesting changes by chat.
Every plan starts with a 14-day free trial. Shopify doesn't bill you for the plan until the trial ends.
Changing plans
Move up or down at any time from inside the app, and Shopify prorates the difference on your next invoice. When you downgrade from Growth to Starter, the Growth-only features switch off, but your quote history and documents stay intact.
Billing details
- Where you're charged: on your regular Shopify invoice, every 30 days, through Shopify Billing. There's no separate card or account to manage, and we never see your payment card details.
- Currency: all prices are in USD.
- Setup fees: none, and no contract.
- Annual billing: coming at a discount to paying monthly—contact us and we'll walk you through it.
Questions we hear often
What counts towards the monthly quote limit? Only AI-drafted quotes, and only on Starter, which covers 20 a month—Growth and Scale are unlimited. Capturing quote requests through your storefront form is unlimited on every plan, so you're only counted when you turn a request into a quote.
How do I cancel? Uninstall Quotiv from your Shopify admin, which ends the subscription. Uninstalling also triggers Shopify's mandatory deletion of your store's data, so export anything you want to keep before you uninstall.
For anything billing-related that isn't covered here, contact us and we'll sort it out.
Still stuck? Contact us and we'll help directly.